Category Archives: LWC News

COVID-19 Policy (Updated 11/17/2020)

11/17/2020 – PA Department of Health – As of today, PA has strengthened its initial mask order from April 15, 2020. The new order is as follows:

  • Masks are required to be worn indoors and outdoors if you are away from your home.
  • When outdoors, a mask must be worn if you are not able to remain physically distant (at least 6 feet away) from someone not in your household the entire time you are outdoors.
  • When indoors, masks will now be required even if you are physically distant from members not in your household. This means that even if you are able to be 6 feet apart, you will need to wear a mask while inside if with people other than members of your household. 
  • This order applies to every indoor facility, including homes, retail establishments, gyms, doctors’ offices, public transportation, and anywhere food is prepared, packaged or served.

6/25/2020 – Montgomery County, PA will enter the green phase on 6/26/2020. While the green phase lifts the stay-at-home order and business closures, there will be no changes to Lansdale Warehouse’s existing policies. Please refer to our Coronavirus Prevention and Response Policy.

6/5/2020 – Montgomery County, PA has entered the Yellow Phase of state reopening. All previous LWC procedures and visitor restrictions remain in effect.

4/17/2020 – PA Department of Health Update: Effective immediately, LWC employees will wear face masks while conducting business per state order. All visitors to LWC facilities must also comply with PA Department of Health mask guidelines. Visitors without masks will not be permitted in any facility. Non-essential visitors will be turned away.

3/23/2020 – Update on Pennsylvania business closures: Lansdale Warehouse is classified as a “life-sustaining business” and will remain open during the Governor’s current orders to shut down non-essential businesses and the stay-at-home order.

Temporary customer prioritization may be enacted as needed. Our policy has been updated to reflect this information.

The current list of businesses permitted to operate is at the end of this post.


To all,

As a precautionary measure to help prevent spread of the coronavirus COVID-19 disease and safeguard our employees and operations, we have issued a Coronavirus Prevention and Response Policy for all Lansdale Warehouse employees, customers, and visitors.

The new policy is aimed at ensuring our services continue to perform current high level and is ready to meet our customers needs as the coronavirus situation unfolds.

Our policy is designed to effectively manage the threat as best we can per CDC and government guidelines.

Some of the provisions of the policy may impact our ability to do business if the spread of the disease worsens, but we will continue to provide uninterrupted services to the best of our abilities and as government guidelines and policies allow.

As the situation remains fluid, this policy is updated to reflect any new guidelines or instructions from authorities.

PA Industry Operation Guidance

UPDATED 5:45pm, March 21, 2… by Governor Tom Wolf on Scribd

E-ZPass V-Tolls

Pennsylvania E-ZPass users: Now that the signal lights are gone on the PA Turnpike and there’s no indication that your transponders are working correctly, be sure to monitor your account for “V-Tolls.” A V-Toll means the transponder was not read and an image of the vehicle license plate was taken upon exiting (but not on entry). Lansdale Warehouse learned the hard way in 2018 to monitor our account on a daily rather than monthly basis and had to dispute over 200 V-Tolls to the tune of $16,000+ in overcharges. As the statements only showed where the truck exited, we had to go back through GPS logs to determine where the vehicle entered the toll road which required hours of research.

What we were charged vs the actual toll amount.

For example, a Class 7 5-axle truck’s normal toll between Bensalem and Fort Washington is $10.35. Our V-Toll charge for the trip (shown above) was $179.44, a difference of $169.09. In the image, “TpkCharge” is what we were charged, “Toll” is what the actual toll amount should be for the trip. 40% of the 200+ overcharges were over $100 more than the actual toll.

A PA Turnpike spokesperson is on record as stating: “Customers will have to trust the technology that’s in their transponder. Just continue moving through the lane, assuming that if your transponder has been working, there’s really no reason for you to suspect that it won’t continue to work.”1

We suggest you do not simply trust that the transponder is working and monitor your account regularly, especially if you’re managing a fleet making daily trips using E-ZPass like us. While the PA Turnpike is fair in fixing the overcharges and adjusted our charges on a trip by trip basis, catch transponder failures early and save yourself from a research and reporting nightmare. Waiting for a monthly statement rather than checking your account regularly could allow these charges to build up, as happened in our case. There is no automated alert/warning email when you generate a V-Toll so you’ll have to do a manual check on their site of your recent transactions.

We’re looking at services like BestPass that provide “Mis-read Identification” where they monitor for V-Tolls and other misreads, suggest what they believe is the correct toll, and submit credit requests to the appropriate tolling authorities. BestPass claims that 3% of all tolls are misreads that lead to 60% higher bills (if they aren’t noticed and disputed).

Our hope for the future is that the current transponder technology is replaced by photo tolls where the license plate is captured during entry and exit. This technology is in use in other states and countries (and even at certain toll plazas on the PA Turnpike). We’d even be happy if we just got an automated alert any time a V-Toll is generated so we’d know to immediately check our account. Whatever happens in the future, we’ll be sure to keep a close eye on our account.


Lansdale Warehouse Co. President Paul Delp Wins 2015 Jock Menzies IWLA Distinguished Service & Leadership Award.

IWLA, the resource for warehouse logistics, recently awarded the 2015 Jock Menzies IWLA Distinguished Service & Leadership Award to Paul Delp, president & CEO of Lansdale Warehouse Co Inc., based in Lansdale, Pa. Delp received the award among his industry peers during the International Warehouse Logistics Association annual business meeting March 10, 2015, in Savannah, Ga.

More information: (